All Island Blog

How the Uber Terms and Conditions Affect Riders

Posted by Nick on Jun 16, 2016 9:30:00 AM


When you download a new app or computer program, you’re often asked to read and accept the terms and conditions. They’re usually super long documents that are full of legal jargon, and most people avoid reading even a single word of them. With the majority of companies, the content within these verbose statements does not place riders in express danger. But the Uber terms and conditions do.

What does it Say within the Uber Terms and Conditions?

You most likely don’t have time to read through the entire Uber terms and conditions page since it’s rather long, so we picked some of the pieces of which you, as a consumer, should be especially mindful. Keep in mind that in the section below, the term “third party providers” refers to Uber drivers, since they are technically independent contractors and not employees of the company. Here are some of the alarming parts of the Uber terms and conditions:

  • No guarantee of quality or safety of service, or even the ability to drive by their drivers: “Uber does not guarantee the quality, suitability, safety or ability of third party providers”
  • Refusal to accept liability themselves…: “Uber has no responsibility or liability to you related to any transportation, goods or logistics services provided to you by third party providers”
  • …and the offloading of liability onto you: “you agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law”

In short, if you take an Uber and end up in an accident, you’re on your own.

The Illusion of Safety

Uber often preaches how concerned they are with the safety of their passengers and drivers, when in reality, they’re not. This illusion is evident not only within their terms and conditions, but also in the way they background check their drivers.

Asking Uber to tighten their safety procedures has spurred them to cease doing business in several locations in the United States, and even more around the world. Whether you ride with Uber or not is your choice, but you should at least understand the inherent risk that falls upon your shoulders when you request a pickup.Subscribe to Our Newsletter to Receive Updates, Coupons and More!

Topics: TNCs, Transportation Safety

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